Returns & Exchanges
At CYCPLUS, we are committed to your cycling performance and offer a 30-day return window for products in their original packaging. Whether it is a smart pump or a GPS computer, we want to ensure you have the perfect gear for your ride.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original CYCPLUS box, including all charging cables, mounts, and manuals that were included at purchase.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.
Receive Your Refund
Once our technicians inspect the hardware for functionality, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing